Privacy & Data Protection

Privacy Policy for Taxi Sri Lanka by Trustker Company

We respect traveller privacy and explain here how TaxiSriLanka.info collects, uses and protects information submitted through our website, contact forms, booking requests and support channels.

SLTDA Registered SLTDA/SQA/TA/02108 Privacy-focused forms Human support

Privacy Policy

This policy applies to online activities on TaxiSriLanka.info and explains what information may be collected and how it may be used when you browse, contact us or send a booking request.

At TaxiSriLanka.info, one of our main priorities is the privacy of our visitors and customers. If you have additional questions or require more information about this Privacy Policy, please contact Trustker Company using the contact details on this page.

Scope of this Policy

This Privacy Policy applies to information shared or collected through this website. It does not apply to information collected offline or through channels outside this website unless specifically connected to a booking or enquiry made through TaxiSriLanka.info.

Information We Collect

The personal information requested from you will be made clear at the point where we ask you to provide it. This may include details needed to answer your enquiry or arrange a private taxi transfer.

  • Name, email address and phone or WhatsApp number.
  • Pickup location, destination, travel date and pickup time.
  • Passenger count, luggage details, vehicle preference and flight number when needed.
  • Message contents, attachments or extra information you choose to send.
  • Technical website data such as IP address, browser type, date/time stamp and referring pages through standard log files.

How We Use Your Information

We use collected information to operate the website, respond to customer requests and improve our private taxi and travel support services.

  • Provide, operate and maintain TaxiSriLanka.info.
  • Respond to contact forms, taxi quotes and booking requests.
  • Coordinate transfer details, vehicle selection, pickup support and driver communication.
  • Improve, personalize and expand our website and services.
  • Understand how visitors use the website and improve user experience.
  • Communicate with you for customer service, confirmations and booking-related updates.
  • Prevent spam, abuse, fraud and unsafe use of our forms.

Log Files

TaxiSriLanka.info follows a standard procedure of using log files. These files may log visitors when they visit websites. The information may include IP addresses, browser type, Internet Service Provider, date and time stamp, referring/exit pages and the number of clicks.

This information is used for analyzing trends, administering the website, tracking movement on the site and improving website performance. Log file data is not intended to personally identify visitors.

Cookies, Advertising & Third Parties

Third-party ad servers, analytics tools or networks may use cookies, JavaScript or web beacons in advertisements and links that appear on TaxiSriLanka.info. These technologies may automatically receive your IP address when they are used.

These tools may be used to measure advertising campaign performance or personalize content. TaxiSriLanka.info has no direct control over third-party cookies used by external advertisers or platforms.

You can disable cookies through your browser settings. Cookie management options vary depending on the browser you use.

Privacy Rights

Depending on your location, you may have rights regarding access, correction, deletion, restriction, objection or portability of your personal data. If you want to make a privacy-related request, please contact us.

  • You may request copies of personal data we hold about you, where applicable.
  • You may request correction of inaccurate or incomplete information.
  • You may request deletion of personal data under certain conditions.
  • You may object to or request restriction of certain processing under applicable conditions.
If you make a request, we aim to respond within a reasonable time. Some requests may require identity verification before we can act on them.

Children’s Information

Protecting children while using the internet is important. TaxiSriLanka.info does not knowingly collect personally identifiable information from children under the age of 13. If you believe a child provided this kind of information through our website, please contact us and we will make reasonable efforts to remove it from our records.

Contact Us About Privacy

For questions about this Privacy Policy, your personal information, contact form submissions or booking data, please contact Taxi Sri Lanka by Trustker Company.

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